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Coronavirus (COVID-19): Update from PassMeFast

As the UK recovers from the pandemic, PassMeFast is keeping a close eye on the latest developments. In this post, we will keep you updated on PassMeFast’s response to the coronavirus, and answer some common questions you may have regarding the impact on our services.


Current status

Updated: 23/02/2022 08:24

Potential customers

Driving tests and instructors are still in extremely high demand as they work through the backlog of learners caused by lockdowns.

PassMeFast focuses on the completion date of your course, not just when you start. So while the coronavirus backlog means that our course start times are slower than usual, the ace up our sleeve is our fast-track booking system and intensive courses.

You’ll still sit your test sooner with us, getting you to your destination of picking up your pink licence faster!

The average DVSA waiting times for practical tests are currently around 6 months. We cut that in half. Our average course completion times for new bookings are 3–4 months, so you’ll be on the road quicker with us.

PassMeFast is still your faster route to driving!

Book Now

If you need to pass your theory test, we can book you in for the soonest date possible. This is typically a couple of weeks after we start work on your booking. We use our fast-track system to secure your test, so you can move swiftly on to the practical side of things.

Passed your theory and need a practical test? We’ll book your fast-tracked practical while waiting for an instructor to become available. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it! Depending on demand in your area and the length of your course,  you can pass as quickly as 3 months!

Looking for a fast-tracked test without lessons?

Bookings are back open and, depending on demand in your area, you can sit a test in just a couple of weeks ! Give the team a call on 0333 123 4949 and we’ll start fast-tracking your test.

Existing customers

During practical tests

The DVSA made the following announcement about masks on practical tests –

“We continue to expect pupils to wear a face-covering during their practical tests unless they have a good reason not to. 

Good reasons are things like:

  • having a physical or mental illness or impairment, or a disability
  • wearing it would cause you severe distress

Please be aware that the testing of candidates who are unable to wear face coverings are conducted by volunteer examiners only, so not every test centre will be able to facilitate this testing.”

Please wear your face-covering for your practical test. If you are exempt from wearing a face-covering and haven’t let us know, please inform us urgently. We must let your test centre know when booking your appointment so they can make arrangements for you to take the test without a face-covering.

The test will be covered by an examiner who has volunteered to take students without face-coverings, so there is no guarantee that they’ll be available. If this is the case, your test may be postponed unless a mask can be worn.

During theory tests

The DVSA has stated that face-coverings should be worn during theory tests. Please let us know if you’re exempt from wearing a mask before we book your test. You will be refused from the test centre if we don’t make them aware of your exemption.

During lessons

The DVSA hasn’t made a statement on wearing masks during driving lessons, but many instructors are continuing to wear them. Your driving instructor may also ask you to wear a face-covering during your lessons together.

Once you’ve been assigned an instructor, please check whether they require you to wear a mask before your lessons begin. If you’re exempt, we’ll do our best to match you with an instructor who is comfortable with you not wearing a face-covering.

Past Updates & Revisions

Updated: 21/12/2021 13:02

Potential customers

Demand for driving lessons is still extremely high as a result of national lockdowns.

PassMeFast focuses on the completion date of your course, not just when you start. While the coronavirus backlog means that our course start times are slower than usual, the ace up our sleeve is our fast-track booking system and intensive courses.

You’ll still sit your test sooner with us, getting you to your destination of picking up your pink licence faster!

The current DVSA waiting times for practical tests are 6–7 months. We cut that in half. Our average course completion times for new bookings are 4–5 months, so you’ll be on the road quicker with us. PassMeFast is still your faster route to driving!

Book Now


FAQs

Existing customers

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There will be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your test will be resheduled for ASAP if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.

Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.

Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that provides as much covering as possible
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.

To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course

Last updated: 29/07/2021 08:18

Potential customers

Demand for driving lessons is still extremely high as a result of national lockdowns.
At PassMeFast, we focus on the completion date of your course, not just when you start. While the coronavirus backlog means that our course start times are slower than usual, the ace up our sleeve is our fast-track booking system and intensive courses.
You’ll still sit your test sooner with us, getting you to your destination of picking up your pink licence faster!
The current DVSA waiting times for practical tests are 6–7 months. We cut that in half. Our average course completion times for new bookings are 3–5 months, so you’ll be on the road quicker with us. PassMeFast is still your faster route to driving!

Book Now

If you need to pass your theory test, we can book you in for the soonest date possible. This is typically a couple of weeks after we start work on your booking. We use our fast-track system to secure your test, so you can move swiftly on to the practical side of things.
Passed your theory and need a practical test? We’ll book your fast-tracked practical while waiting for an instructor to become available. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it! Depending on the length of your course, we estimate average course completion of 3–5 months.
Unfortunately, we’re not currently taking bookings for fast-tracked practical tests on their own, but we’re still fast-tracking theory and practical tests for students that book a course with us.

Existing customers

During practical tests

On the 19th July 2021, the DVSA made the following announcement –
“Following the government’s announcement setting out plans to move to step 4 of the roadmap in England on 19 July, we continue to expect pupils to wear a face-covering during their practical tests unless they have a good reason not to.

Good reasons are things like:

  • having a physical or mental illness or impairment, or a disability
  • wearing it would cause you severe distress

Please be aware that the testing of candidates who are unable to wear face coverings are conducted by volunteer examiners only, so not every test centre will be able to facilitate this testing.”
Please wear your face-covering for your practical test. If you are exempt from wearing a face-covering and haven’t let us know, please inform us urgently. We must let your test centre know when booking your appointment so they can make arrangements for you to take the test without a face-covering. The test will be covered by an examiner who has volunteered to take students without face-coverings, so there is no guarantee that they’ll be available for the test. If this is the case, your test may be postponed unless a mask can be worn.

During theory tests

The DVSA has stated that face-coverings are optional during theory tests. If you’d prefer to wear a mask, please feel free to do so. It’s also worth being aware that social distancing measures might not be in place at test centres.

During lessons

The DVSA hasn’t made a statement on wearing masks during driving lessons, but many instructors are continuing to wear them. Your driving instructor may also ask you to wear a face-covering during your lessons together.
Once you’ve been assigned an instructor, please check whether they require you to wear a mask before your lessons begin. If you’re exempt, we’ll do our best to match you with an instructor who is comfortable with you not wearing a face-covering.


FAQs

Existing customers

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There will be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your test will be resheduled for ASAP if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that provides as much covering as possible
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course.


Last updated: 22/07/2021 09:14

Please wear your face-covering for your practical test. If you are exempt from wearing a face-covering and haven’t let us know, please inform us urgently. We must let your test centre know when booking your appointment so they can make arrangements for you to take the test without a face-covering. The test will be covered by an examiner who has volunteered to take students without face-covering, so there is no guarantee that they will be available for the test and it may be postponed unless a mask can be worn.
If you need to pass your theory test, we can book you in for the soonest date possible. This is typically a couple of weeks after we start work on your booking. We use our fast-track system to secure your test, so you can move swiftly on to the practical side of things.
Already passed your theory and only need a practical test? We’ll book your fast-tracked practical while waiting for an instructor to become available. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it! Depending on the length of your course, we estimate average course completion of 3–5 months.


Last updated: 19/07/2021 13:47

Potential customers

Demand for driving lessons is currently extremely high. This is a result of national lockdowns over the past year or so.
At PassMeFast, we focus on the completion date of your course, not just when you start. While the coronavirus backlog means that our course start times are slower than usual, the ace up our sleeve is our fast-track booking system and intensive courses. You’ll still sit your test sooner with us, getting you to your destination of picking up your pink licence faster!
The current DVSA waiting times for practical tests are 6–7 months. We cut that in half. Our average course completion times for new bookings are 3–5 months, so you’ll be on the road quicker with us. PassMeFast is still your faster route to driving!

Book Now

If you need to pass your theory test, we can book you in for the soonest date possible. This is typically a couple of weeks after we start work on your booking. We use our fast-track system to secure your test, so you can move swiftly on to the practical side of things.
Already passed your theory and only need a practical test? We’ll book your fast-tracked practical while waiting for an instructor to become available. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it! Depending on the length of your course, we estimate average course completion of 3–4 months.
Unfortunately, we’re not currently taking bookings for fast-tracked practical tests on their own, but we’re still fast-tracking theory and practical tests for students that book a course with us.

Existing customers

 

During practical tests

On the 19th July 2021, the DVSA made the following announcement –
“Following the government’s announcement setting out plans to move to step 4 of the roadmap in England on 19 July, we continue to expect pupils to wear a face-covering during their practical tests unless they have a good reason not to.
Good reasons are things like:

  • having a physical or mental illness or impairment, or a disability
  • wearing it would cause you severe distress”

Please continue to wear your face-covering for practical tests. If you’re exempt from wearing a face-covering, please inform us urgently if you haven’t already. We must let your test centre know that you’re exempt when booking your appointment — your test may be cancelled if the examiner is unaware of your exemption.

During theory tests

The DVSA has stated that face-coverings are optional during theory tests. If you’d prefer to wear a mask, please feel free to do so. It’s also worth being aware that social distancing measures might not be in place at test centres.

During lessons

The DVSA hasn’t made a statement on wearing masks during driving lessons, but many instructors are continuing to wear them. Your driving instructor may also ask you to wear a face-covering during your lessons together.

Once you’ve been assigned an instructor, please check whether they require you to wear a mask before your lessons begin. If you’re exempt, we’ll do our best to match you with an instructor who is comfortable with you not wearing a face-covering.


FAQs

Existing customers

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There will be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that provides as much covering as possible
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course.


Last updated: 12/05/2021 14:14

Potential customers

Demand for driving lessons is currently extremely high. This is a result of national lockdowns over the past 12 months.
At PassMeFast, we focus on the completion date of your course, not just when you start. While the coronavirus backlog means that our course start times are slower than usual, the ace up our sleeve is our fast-track booking system and intensive courses. You’ll still sit your test sooner with us, getting you to your destination of picking up your pink licence faster!
The current DVSA waiting times for practical tests are 6–7 months. We cut that in half. Our average course completion times for new bookings are 3–5 months, so you’ll be on the road quicker with us. PassMeFast is still your faster route to driving!

Book Now

If you need to pass your theory test, we can book you in for the soonest date possible. This is typically a couple of weeks after we start work on your booking. We use our fast-track system to get you a date that suits you so you can move swiftly on to the practical side of things.
Unfortunately, we’re not currently taking bookings for fast-tracked practical tests only, but we’re still fast-tracking theory and practical tests for students that book a course with us.
Already passed your theory test and only need a practical test? We’ll book your fast-tracked practical while waiting for an instructor to become available. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it! Depending on the length of your course, we estimate average course completion of 3–4 months.

Customers with ongoing bookings

Lockdown restrictions are now lifting across the country. Each UK nation is taking its own approach to restarting lessons and tests, and PassMeFast is following all relevant guidelines.
In England, Wales and Northern Ireland driving lessons, theory tests and practical tests have all restarted.
Driving lessons and theory tests have now resumed in Scotland, while practical tests will resume on 6th May.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing has restarted across Great Britain.
We are working to secure suitable tests for all of our students, and will contact you personally once we have been able to find something that meets your requirements.

Practical tests

Practical testing has also restarted across Great Britain.
PassMeFast is in the process of securing tests for all of our customers. Given the current backlog, wait times are likely to be longer than usual. Rest assured that our fast-tracking service can help you to get the earliest date possible. We would like to thank you for your patience, and will contact you individually once we have secured you a suitable appointment.

Driving lessons

Driving lessons have restarted across Great Britain.
If you have already been assigned an instructor, they will contact you regarding your lessons in due course. Students who have not yet been assigned an instructor will be contacted individually by the PassMeFast team.

Outstanding balances

We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.


FAQs

Customers with ongoing bookings

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that provides as much covering as possible
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course.


Last updated: 11/05/2021 15:56

Potential customers

We’re still open for new bookings. Currently our average course completion time for new bookings is 3–4 months. This includes time required to book tests, secure an instructor and fit your lesson hours in to get you ready for your practical test. This increased timeline is due to the backlog caused by the COVID-19 lockdowns.
If you’re interested in a course including a theory test, we can book your theory test for the soonest date possible. Once you’ve passed your theory test, we’ll arrange your practical test in line with our instructor availability.
Already passed your theory test and only need a practical test? We will book your fast-tracked practical while waiting for an instructor to become available. Depending on the length of your course, we estimate average course completion of 3–4 months. Once we’ve secured a test, the rest of the course will fall into place and you’ll be a fully licensed driver before you know it!
Have your own car or instructor and only need a fast-tracked practical test? The average waiting time for a test is 8 weeks. If you want to use a PassMeFast instructor, the timescales above will apply.
Book now to start your learner journey! Although course completion times are longer than usual due to the backlog, our intensive courses and fast track tests are still the faster route to driving.

Customers with ongoing bookings

Lockdown restrictions are now lifting across the country. Each UK nation is taking its own approach to restarting lessons and tests, and PassMeFast is following all relevant guidelines.
In England, Wales and Northern Ireland driving lessons, theory tests and practical tests have all restarted.
Driving lessons and theory tests have now resumed in Scotland, while practical tests will resume on 6th May.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing has restarted across Great Britain.
We are working to secure suitable tests for all of our students, and will contact you personally once we have been able to find something that meets your requirements.

Practical tests

Practical testing has restarted in England and Wales, and will restart on 6th May in Scotland.
PassMeFast is in the process of securing tests for all of our customers. Given the current backlog, wait times are likely to be longer than usual. Rest assured that our fast-tracking service can help you to get the earliest date possible. We would like to thank you for your patience, and will contact you individually once we have secured you a suitable appointment.

Driving lessons

Driving lessons have restarted across Great Britain.
If you have already been assigned an instructor, they will contact you regarding your lessons in due course. Students who have not yet been assigned an instructor will be contacted individually by the PassMeFast team.

Outstanding balances

We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

Key workers

Limited emergency testing is available for frontline mobile emergency workers only. If you are eligible, your employer will need to book a test on your behalf. Once your test is booked, you may be eligible to take lessons. Please contact us as soon as possible if you secure an emergency test. Note that PassMeFast cannot make this application for you.
It is not currently possible for those working in any other key sectors of the economy to apply for an emergency test.
For urgent queries, please contact your CX Adviser via email, or by calling 0333 123 4949. Some members of staff may continue to work from home. We apologise for any disruption to our normal service that this may cause.

We’re open for new bookings, and cover the whole of Great Britain! If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.


FAQs

Customers with ongoing bookings

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

What is the current status of emergency tests for key workers?

It is only possible to apply for an emergency test if all of the following apply:

  • You work for an NHS Trust, emergency service or local council
  • You need to drive as part of your job
  • Your job involves responding to threats to life

If you are eligible, your employer will be able to apply for an emergency test on your behalf. PassMeFast cannot make this application for you. You may only take lessons if you have an emergency test booked. If you are eligible for an emergency test, but do not yet have a test booked, then it is illegal for you to take lessons.
The previous emergency test system, which was open to a wider range of critical sectors, is not available. This system closed on August 14th, 2020, and, despite speculation, has not been made available again. Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that provides as much covering as possible
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course.


Last updated: 29/04/2021

Customers with ongoing bookings

Lockdown restrictions are now lifting across the country. Each UK nation is taking its own approach to restarting lessons and tests, and PassMeFast is following all relevant national and local guidelines.


Last updated: 26/04/2021

Customers with ongoing bookings

In England, Wales and Northern Ireland driving lessons, theory tests and practical tests have all restarted.
Driving lessons and theory tests have now resumed in Scotland, while practical tests will resume on 6th May.

Theory tests

Theory testing has restarted across Great Britain.

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across Great Britain, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

Should I take a COVID-19 test before my driving test?

The government is advising candidates to do so wherever possible. In England and Scotland, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available.


Last updated: 22/04/2021

Customers with ongoing bookings

As the UK emerges from lockdown, each nation of the UK is planning how to allow learners to get back to driving.
In England and Wales, driving lessons, theory tests and practical tests have all restarted.

Practical tests

Practical testing has restarted in England and Wales, and will restart on 6th May in Scotland.

Driving lessons

Driving lessons have now restarted in England and Wales. In Scotland, lessons will restart on 26th April.
For urgent queries, please contact your CX Adviser via email, or by calling 0333 123 4949. Some members of staff may continue to work from home. We apologise for any disruption to our normal service that this may cause.

I have a booking with PassMeFast. Is it likely to continue as normal?

With driving lessons now available across England and Wales, we’re working to help all of our students to pass as quickly as possible. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses as a result of backlogs from previous lockdowns. We apologise for the inconvenience and thank you for your continued patience.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a large nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

Protective measures are in place at test centres and during practical tests to minimise the spread of the virus, and to keep both examiners and candidates safe.
The government is advising candidates to do so wherever possible. In England, rapid lateral flow tests are available to order on-demand; in Wales, a collection service is available. Useful links can be found below:

Please note that the Scottish Government is intending to make lateral flow tests available in the coming days. We will provide further information once this service is available.


Last updated: 12/04/2021 11:15

Customers with ongoing bookings

As the UK emerges from lockdown, each nation of the UK is planning how to allow learners to get back to driving.
In England and Wales, driving lessons and theory tests have now restarted. Practical tests will begin on 22nd April.
The Scottish Government has not yet confirmed when lessons and tests will restart in Scotland. However, provisionally, lessons and theory tests should restart on 26th April at the earliest, with practical tests resuming on 6th May at the earliest.
In Northern Ireland, practical and theory tests, together with driving lessons, will resume on 23rd April.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing has restarted in England and Wales, and will restart on 26th April (provisionally) in Scotland.
We are working to secure suitable tests for all of our students, and will contact you personally once we have been able to find something that meets your requirements.

Practical tests

Practical testing will restart in England and Wales on 22nd April. In Scotland, a provisional restart date has been set as 6th May.
PassMeFast is in the process of securing tests for all of our customers. Given the current backlog, wait times are likely to be longer than usual. Rest assured that our fast-tracking service can help you to get the earliest date possible. We would like to thank you for your patience, and will contact you individually once we have secured you a suitable appointment.

Driving lessons

Driving lessons have now restarted in England and Wales. In Scotland, lessons should restart on 26th April, subject to confirmation.
If you have already been assigned an instructor, they will contact you regarding your lessons in due course. Students who have not yet been assigned an instructor will be contacted individually by the PassMeFast team.

Outstanding balances

We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

Key workers

Limited emergency testing is available for frontline mobile emergency workers only. If you are eligible, your employer will need to book a test on your behalf. Once your test is booked, you may be eligible to take lessons. Please contact us as soon as possible if you secure an emergency test. Note that PassMeFast cannot make this application for you.
It is not currently possible for those working in any other key sectors of the economy to apply for an emergency test.
For urgent queries, please contact your CX Adviser via email, or by calling 0333 123 4949. Most members of staff will be working from home during the national lockdown. We apologise for any disruption to our normal service that this may cause.

Potential customers

We’re open for new bookings, and cover the whole of Great Britain! If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.


FAQs

Customers with ongoing bookings

I have a booking with PassMeFast. Is it likely to continue as normal?

We’re gearing up to restart our courses as efficiently and safely as possible, with driving lessons restarting for customers in England and Wales. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses in the short term.

What is the current status of emergency tests for key workers?

It is only possible to apply for an emergency test if all of the following apply:

  • You work for an NHS Trust, emergency service or local council
  • You need to drive as part of your job
  • Your job involves responding to threats to life

If you are eligible, your employer will be able to apply for an emergency test on your behalf. PassMeFast cannot make this application for you. You may only take lessons if you have an emergency test booked. If you are eligible for an emergency test, but do not yet have a test booked, then it is illegal for you to take lessons.
The previous emergency test system, which was open to a wider range of critical sectors, is not available. This system closed on August 14th, 2020, and, despite speculation, has not been made available again. Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

When driving tests restart, protective measures will be in place to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that fully covers their arms and legs
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your CX Adviser if you already have a course.


Last updated: 12/04/2021

Customers with ongoing bookings

In England and Wales, driving lessons and theory tests have now restarted. Practical tests will begin on 22nd April.
The Scottish Government has not yet confirmed when lessons and tests will restart in Scotland. However, provisionally, lessons and theory tests should restart on 26th April at the earliest, with practical tests resuming on 6th May at the earliest.
Please note that there are no dates yet for the resumption of lessons or testing in Northern Ireland, though a review of current restrictions will take place on 15th April.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing has restarted in England and Wales, and will restart on 26th April (provisionally) in Scotland.

Driving lessons

Driving lessons have now restarted in England and Wales. In Scotland, lessons should restart on 26th April, subject to confirmation.

I have a booking with PassMeFast. Is it likely to continue as normal?

We’re gearing up to restart our courses as efficiently and safely as possible, with driving lessons restarting for customers in England and Wales. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses in the short term.

I’ve already been vaccinated against COVID-19. Do I still need to wear a mask during lessons and tests?

Yes. In Scotland, it is the law that you must wear face coverings during lessons and upon arrival at test centres. In England and Wales, this is not a legal requirement, but you should still do so unless you are exempt.


Last updated: 07/04/2021 12:00

Customers with ongoing bookings

As the UK emerges from lockdown, each nation of the UK is planning how to allow learners to get back to driving.
In England and Wales, it has now been confirmed that driving lessons and theory tests will restart on 12th April. Practical tests will begin on 22nd April.
The Scottish Government has not yet confirmed when lessons and tests will restart in Scotland. However, provisionally, lessons and theory tests should restart on 26th April at the earliest, with practical tests resuming on 6th May at the earliest.
Please note that there are no dates yet for the resumption of lessons or testing in Northern Ireland, though a review of current restrictions will take place on 15th April.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing is set to restart across Great Britain in the coming weeks. Restart dates are set for 12th April in England and Wales, and 26th April (provisionally) in Scotland.
We are working to secure suitable tests for all of our students, and will contact you personally once we have been able to find something that meets your requirements.

Practical tests

Practical testing will restart in England and Wales on 22nd April. In Scotland, a provisional restart date has been set as 6th May.
PassMeFast is in the process of securing tests for all of our customers. Given the current backlog, wait times are likely to be longer than usual. Rest assured that our fast-tracking service can help you to get the earliest date possible. We would like to thank you for your patience, and will contact you individually once we have secured you a suitable appointment.

Driving lessons

Driving lessons are restarting in England and Wales on 12th April. Lessons should restart in Scotland on 26th April, subject to confirmation.
If you have already been assigned an instructor, they will contact you regarding your lessons in due course. Students who have not yet been assigned an instructor will be contacted individually by the PassMeFast team.

Outstanding balances

We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

Key workers

Limited emergency testing is available for frontline mobile emergency workers only. If you are eligible, your employer will need to book a test on your behalf. Once your test is booked, you may be eligible to take lessons. Please contact us as soon as possible if you secure an emergency test. Note that PassMeFast cannot make this application for you.
It is not currently possible for those working in any other key sectors of the economy to apply for an emergency test.
For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff will be working from home during the national lockdown. We apologise for any disruption to our normal service that this may cause.

Potential customers

We’re open for new bookings, and cover the whole of Great Britain! If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.


FAQs

Customers with ongoing bookings

I have a booking with PassMeFast. Is it likely to continue as normal?

We’re gearing up to restart our courses as efficiently and safely as possible, with driving lessons restarting for customers in England and Wales from 12th April. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may be some disruption to courses in the short term.

What is the current status of emergency tests for key workers?

It is only possible to apply for an emergency test if all of the following apply:

  • You work for an NHS Trust, emergency service or local council
  • You need to drive as part of your job
  • Your job involves responding to threats to life

If you are eligible, your employer will be able to apply for an emergency test on your behalf. PassMeFast cannot make this application for you. You may only take lessons if you have an emergency test booked. If you are eligible for an emergency test, but do not yet have a test booked, then it is illegal for you to take lessons.
The previous emergency test system, which was open to a wider range of critical sectors, is not available. This system closed on August 14th, 2020, and, despite speculation, has not been made available again. Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

We’re aiming to get all of our students on the road as quickly as possible, but are conscious of the delays created by months of lockdown. Though our wait times to begin your course may be longer than usual, we’re confident that we offer a quicker route to getting your licence thanks to our fast-tracking service. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With students across the country having faced delays and cancellations, there is currently a nationwide backlog for driving tests. PassMeFast is working to help secure the best possible dates for our students via our fast-tracking service. Though we envisage some short-term delays, we are working to help our students to pass fast.

General

What precautions are being taken to ensure that driving tests are safe?

When driving tests restart, protective measures will be in place to minimise the spread of the virus, and to keep both examiners and candidates safe.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that fully covers their arms and legs
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your Booking Agent if you already have a course.


Last updated: 01/04/2021 08:30

Customers with ongoing bookings

All four nations of the UK are now under lockdown. As a result, driving lessons, theory tests and practical tests are suspended nationwide.

Provisional dates have been set for the resumption of lessons and testing in England, Scotland and Wales. These are listed in the table below. Please note that these are not yet confirmed, and that all dates are subject to approval from UK or devolved governments where applicable.

Lessons restarting Theory tests restarting Driving tests restarting
England 12th April 12th April 22nd April
Scotland 26th April 26th April 6th May
Wales 12th April 12th April 22nd April

Please note that there are no dates yet for the resumption of lessons or testing in Northern Ireland, though a review of current restrictions will take place on 15th April.
PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

Theory tests

Theory testing is currently suspended across the UK. If your theory test was due to take place during the lockdown period, do not attend.
PassMeFast will work to secure alternative tests for all customers affected. We will contact you personally once we have found a suitable test. Please be aware that the date of your test may be affected by any future restrictions. We apologise for the inconvenience caused.

Practical tests

Practical testing is currently suspended across the UK. If your practical test was due to take place during the lockdown period, do not attend.
PassMeFast will work to secure alternative tests for all customers affected. Please note that wait times are likely to be longer than usual, and that the date of your test may be affected by any future restrictions. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.

Driving lessons

Driving lessons are now suspended nationwide. All PassMeFast courses are therefore on hold. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We apologise for the inconvenience caused.

Outstanding balances

We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

Key workers

Limited emergency testing is available for frontline mobile emergency workers only. If you are eligible, your employer will need to book a test on your behalf. Once your test is booked, you may be eligible to take lessons. Please contact us as soon as possible if you secure an emergency test. Note that PassMeFast cannot make this application for you.
It is not currently possible for those working in any other key sectors of the economy to apply for an emergency test.
For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff will be working from home during the national lockdown. We apologise for any disruption to our normal service that this may cause.

Potential customers

PassMeFast is accepting new bookings. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.


FAQs

Customers with ongoing bookings

I have a booking with PassMeFast. Is it likely to continue as normal?

Disruption to courses is highly likely, particularly for those students whose lessons or tests were due to take place during the period that the UK is set to be under lockdown. We are offering all of our students the option to put their course on hold until these restrictions are lifted.

What is the current status of emergency tests for key workers?

It is only possible to apply for an emergency test if all of the following apply:

  • You work for an NHS Trust, emergency service or local council
  • You need to drive as part of your job
  • Your job involves responding to threats to life

If you are eligible, your employer will be able to apply for an emergency test on your behalf. PassMeFast cannot make this application for you. You may only take lessons if you have an emergency test booked. If you are eligible for an emergency test, but do not yet have a test booked, then it is illegal for you to take lessons.
The previous emergency test system, which was open to a wider range of critical sectors, is not available. This system closed on August 14th, 2020, and, despite speculation, has not been made available again. Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

My instructor has developed symptoms associated with COVID-19. What steps should I take?

If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

Potential customers

I’m interested in learning to drive with PassMeFast. When could my course start?

Given the lockdown restrictions in force across the country, combined with high demand, our wait times are longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

Will the pandemic have an impact upon course times and test dates?

With driver training and practical tests suspended in England during the second national lockdown, wait times will be longer for many customers. This is out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

General

What precautions are being taken to ensure that driving tests are safe?

At present, all driving tests are suspended. When they restart again, we anticipate that protective measures will once again be used by the DVSA to minimise the spread of the virus, and to protect both examiners and candidates.
Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that fully covers their arms and legs
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

Should I call the DVSA if I have any questions about driving tests or test centres?

The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

Is private practice allowed?

Yes. Under the current rules, you may practise driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.

Can I still contact the PassMeFast office team?

Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your Booking Agent if you already have a course.


Last updated: 22/03/2021

All four nations of the UK are now under lockdown. As a result, driving lessons, theory tests and practical tests are suspended nationwide.
Provisional dates have been set for the resumption of lessons and testing in England and Wales. These are as follows:

  • Driving lessons: April 12th
  • Theory tests: April 12th
  • Practical tests: April 22nd

Be aware that these dates are not yet confirmed. We will update this article as soon as confirmation has been received.
Scotland is set to return to the levels system on April 26th. When this happens, driving lessons will be able to take place in levels 3 or below, but not in level 4. There is no set date for the resumption of practical testing.
Please note that there are no dates yet for the resumption of lessons or testing in Northern Ireland.


Is private practice allowed?

Yes. Under the current rules, you may practice driving while supervised by a member of your household or support bubble. You may do so during both essential and non-essential journeys.


1st Apr 21
As the coronavirus pandemic progresses, PassMeFast is keeping a close eye on the latest developments. This includes adapting to any new advice provided by the government. In this post, we will outline PassMeFast’s response to the coronavirus, and answer some common questions you may have regarding the impact on our services.


Last updated: 09/03/2021

Customers with ongoing bookings

All four nations of the UK are now under lockdown. As a result, driving lessons, theory tests and practical tests are suspended nationwide.
In England, the DVSA has set provisional dates for the resumption of lessons and testing. They are as follows:

  • Driving lessons: April 12th
  • Theory tests: April 12th
  • Practical tests: April 22nd

Be aware that these dates are not yet confirmed. The DVSA will announce on April 5th if the schedule above will go ahead.
Please note that there are no dates yet for the resumption of lessons or testing in Scotland, Wales or Northern Ireland.


Last updated: 17/02/2021

Key workers

Limited emergency testing is available for frontline mobile emergency workers only. If you are eligible, your employer will need to book a test on your behalf. Once your test is booked, you may be eligible to take lessons. Please contact us as soon as possible if you secure an emergency test. Note that PassMeFast cannot make this application for you.
It is not currently possible for those working in any other key sectors of the economy to apply for an emergency test.
It is only possible to apply for an emergency test if all of the following apply:

  • You work for an NHS Trust, emergency service or local council
  • You need to drive as part of your job
  • Your job involves responding to threats to life

If you are eligible, your employer will be able to apply for an emergency test on your behalf. PassMeFast cannot make this application for you. You may only take lessons if you have an emergency test booked. If you are eligible for an emergency test, but do not yet have a test booked, then it is illegal for you to take lessons.
The previous emergency test system, which was open to a wider range of critical sectors, is not available. This system closed on August 14th, 2020, and, despite speculation, has not been made available again. Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.


Last updated: 04/01/2021 11:47

Customers with ongoing bookings

Driving lessons, theory and practical tests are taking place in tiers 1, 2 and 3 in England, but are suspended in tier 4. Lessons and tests are suspended across Wales, and across mainland Scotland. For more information regarding your tier, protection level or alert level, visit the following links:

  • List of English restriction tiers by area (GOV.UK)
  • List of Scottish COVID protection levels by area (Scottish Government)
  • List of Welsh COVID-19 alert levels by area (Welsh Government) / (Cymraeg)
    Due to coronavirus restrictions in force nationwide, disruption is likely. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.
    PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

    Theory tests

    Theory testing is now taking place in the following areas:

  • England (tiers 1, 2 and 3)
  • Scotland (local protection levels 0, 1, 2 and 3)
  • Theory testing is suspended in:
  • Tier 4 areas in England
  • Local protection level 4 areas in Scotland (currently in force across mainland Scotland)
  • Alert level 4 areas in Wales (currently in force nationwide)
  • Anyone attending a theory test must wear a face covering, such as a mask. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.

    Practical tests

    Practical driving tests are currently taking place in:

  • England (tiers 1–3)
  • Scotland (local protection levels 0–3)
  • In areas in England under tier 3 restrictions, the following rules apply:
  • Examiners will only be allowed to carry out 5 tests per day in tier 3, compared to 6 in tiers 1 and 2
  • If a candidate is exempt from wearing a face covering, then their test may be delayed if no examiners volunteer to conduct their test
  • Testing is suspended in tier 4 areas in England, local protection level 4 areas in Scotland, and alert level 4 areas (currently nationwide) in Wales.
    Due to a large backlog of candidates after two national lockdowns, combined with problems with the test booking system, candidates may experience delays. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.

    Driving lessons

    Driving lessons are now ongoing in English tiers 1, 2 and 3, but are suspended in tier 4. In Scotland, lessons are ongoing in areas under local protection levels 0–3, and suspended in level 4. In Wales, alert level 4 is now in place nationwide, and lessons are suspended. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We are aiming to allocate instructors to all remaining students as quickly as possible, and appreciate your patience as we work through this process.

    Outstanding balances

    We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

    Key workers

    It is not currently possible for those working in key sectors of the economy to apply for an emergency test.
    For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff will be working from home during the second national lockdown. We apologise for any disruption to our normal service that this may cause.

    Potential customers

    PassMeFast is accepting new bookings. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
    Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.


    FAQs

    Customers with ongoing bookings

    I have a booking with PassMeFast. Is it likely to continue as normal?

    Driving lessons are currently suspended across much of the country, including most of England, all of mainland Scotland, and all of Wales. Lessons are ongoing in tiers 1, 2 and 3 in England, and in the Scottish Islands. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. Disruption to courses is likely.
    Course waiting times are likely to be longer than usual, especially in areas which are or have been under tier 4 restrictions. Additionally, with fewer tests allowed to take place per day in tier 3, test cancellations are likely. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.

    What is the current status of emergency tests for key workers?

    It is not possible to apply for an emergency test at this time.
    During the first national lockdown, it was possible for those working in critical sectors of the economy to apply for emergency tests. However, this system closed on August 14th, and, despite speculation, was not made available again during the second national lockdown.
    Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

    I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

    If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

    My instructor has developed symptoms associated with COVID-19. What steps should I take?

    If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

    What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

    There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

    My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

    Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

    Potential customers

    I’m interested in learning to drive with PassMeFast. When could my course start?

    Given the restrictions in force across much of the country, combined with high demand, our wait times are longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

    Will the pandemic have an impact upon course times and test dates?

    As we adapt to all new regulations and handle a large backlog of tests which were unable to go ahead during the national lockdowns, we can expect extended course wait times for most customers. This is out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

    General

    What precautions are being taken to ensure that driving tests are safe?

    The DVSA have brought in protective measures to minimise the spread of the virus, and to protect both examiners and candidates. Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
    Candidates are also asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with. Other safety measures being taken include:

  • Ensuring that examiners wear clothing that fully covers their arms and legs
  • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
  • Banning examiners from shaking the candidate’s hand
  • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
  • Checking the candidate’s signature and driving licence without the examiner physically handling it
  • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
  • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
  • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
  • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes
  • Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.
    To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. Additionally, you will need to exit the vehicle at the end of your test to receive your feedback. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

    Will the new tier system in England affect lessons and tests?

    Driving lessons, practical tests and theory tests are taking place in tiers 1, 2 and 3, but are suspended in tier 4. Please note that, in tier 3, the following rules are in place:

  • Examiners will only be allowed to carry out 5 tests per day in tier 3, compared to 6 in tiers 1 and 2
  • If a candidate is exempt from wearing a face covering, then their test may be delayed if no examiners volunteer to conduct their test
  • I live in an area where lessons or tests are suspended. Can I travel into a different area to take my course?

    No. Official advice from the UK Government states that you must not travel out of a tier 4 area (or equivalent areas in Scotland and Wales) to take lessons or tests.

    Should I call the DVSA if I have any questions about driving tests or test centres?

    The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

    Can I still contact the PassMeFast office team?

    Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your
    Booking Agent if you already have a course.


    Customers with ongoing bookings

    All four nations of the UK are now under lockdown. As a result, driving lessons, theory tests and practical tests are suspended nationwide. Disruption is likely to customers with courses due to start or continue in the coming weeks. We apologise unreservedly for the inconvenience this may cause.
    PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

    Theory tests

    Theory testing is currently suspended across the UK. If your theory test was due to take place during the lockdown period, do not attend.
    PassMeFast will work to secure alternative tests for all customers affected. We will contact you personally once we have found a suitable test. Please be aware that the date of your test may be affected by any future restrictions. We apologise for the inconvenience caused.

    Practical tests

    Practical testing is currently suspended across the UK. If your practical test was due to take place during the lockdown period, do not attend.
    PassMeFast will work to secure alternative tests for all customers affected. Please note that wait times are likely to be longer than usual, and that the date of your test may be affected by any future restrictions. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.

    Driving lessons

    Driving lessons are now suspended nationwide. All PassMeFast courses are therefore on hold. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We apologise for the inconvenience caused.
    For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff will be working from home during the national lockdown. We apologise for any disruption to our normal service that this may cause.

    Potential customers

    PassMeFast is accepting new bookings. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.

    I have a booking with PassMeFast. Is it likely to continue as normal?

    Disruption to courses is highly likely, particularly for those students whose lessons or tests were due to take place during the period that the UK is set to be under lockdown. We are offering all of our students the option to put their course on hold until these restrictions are lifted.
    It is not possible to apply for an emergency test at this time.
    During the first national lockdown, it was possible for those working in critical sectors of the economy to apply for emergency tests. However, this system closed on August 14th, and, despite speculation, has not been made available again.

    I’m interested in learning to drive with PassMeFast. When could my course start?

    Given the lockdown restrictions in force across the country, combined with high demand, our wait times are longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

    Will the pandemic have an impact upon course times and test dates?

    With driver training and practical tests suspended in England during the second national lockdown, wait times will be longer for many customers. This is out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

    What precautions are being taken to ensure that driving tests are safe?

    At present, all driving tests are suspended. When they restart again, we anticipate that protective measures will once again be used by the DVSA to minimise the spread of the virus, and to protect both examiners and candidates.
    Anyone taking a theory or practical test must wear a face covering. If you are taking a practical test and are unable to wear a face covering, you must declare this when you arrange your appointment.
    Candidates will also be asked not to arrive more than 5 minutes before their specified appointment time. This minimises the number of people you could potentially come into contact with.


    Last updated: 21/12/2020

    Customers with ongoing bookings

    Driver lessons, theory and practical tests are now taking place across tiers 1, 2 and 3 in England, but are suspended in tier 4. Due to coronavirus restrictions in force nationwide, disruption is likely. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.

    Theory tests

    Theory testing is now taking place in the following areas:

  • England (tiers 1, 2 and 3)
  • Scotland (local protection levels 0, 1, 2 and 3)
  • Theory testing is suspended in:
  • Tier 4 areas in England
  • Local protection level 4 areas in Scotland
  • Alert level 4 areas in Wales (currently in force nationwide)
  • Practical driving tests are currently taking place in:
  • England (tiers 1–3)
  • Scotland (local protection levels 0–3)
  • Testing is suspended in tier 4 areas in England, local protection level 4 areas in Scotland, and alert level 4 areas (currently nationwide) in Wales.

    Driving lessons

    Driving lessons are now ongoing in English tiers 1, 2 and 3, but are suspended in tier 4. In Scotland, lessons are ongoing in areas under local protection levels 0–3, and suspended in level 4. In Wales, alert level 4 is now in place nationwide, and lessons are suspended. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We are aiming to allocate instructors to all remaining students as quickly as possible, and appreciate your patience as we work through this process.

    I have a booking with PassMeFast. Is it likely to continue as normal?

    Driving lessons are ongoing in some areas, but are suspended in certain parts of England and Scotland, and across all of Wales. PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. Disruption to courses is likely.
    Driving tests are taking place in England, with the exception of tier 4. Due to high demand and an existing backlog, test waiting times may be longer than usual. Additionally, with fewer tests allowed to take place per day in tier 3, test cancellations are likely. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.


    Last updated: 18/12/2020

    Theory tests

    Theory testing is now taking place across England, and in most of Scotland and Wales. Theory testing is suspended in local protection level 4 areas in Scotland, and will be suspended from 25th December in alert level 4 areas in Wales.

    Driving lessons

    Driving lessons are now ongoing across England. In Scotland, lessons are ongoing in areas under local protection levels 0–3, and suspended in level 4. In Wales, lessons are ongoing in all alert levels; however, from 6pm on 24th December, lessons will be suspended in alert level 4. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We are aiming to allocate instructors to all remaining students as quickly as possible, and appreciate your patience as we work through this process.


    Last updated: 03/12/2020

    Customers with ongoing bookings

    Driving tests have now restarted across England. However, due to high demand and an existing backlog, test waiting times may be longer than usual. Additionally, with fewer tests allowed to take place per day in tier 3, test cancellations are likely. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.

    Will the new tier system in England affect lessons and tests?

    Driving lessons, practical tests and theory tests are currently taking place across all three tiers in England. In tier 3, the following rules are in place:

  • Examiners will only be allowed to carry out 5 tests per day in tier 3, compared to 6 in tiers 1 and 2
  • If a candidate is exempt from wearing a face covering, then their test may be delayed if no examiners volunteer to conduct their test
  • Should I call the DVSA if I have any questions about driving tests or test centres?

    The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

    Can I still contact the PassMeFast office team?

    Yes. You can continue to contact us by phone at 0333 123 4949 or by emailing your Booking Agent if you already have a course.


    Last updated: 02/12/2020

    Customers with ongoing bookings

    Driver and rider training is now taking place across England. Driving tests have restarted in English tiers 1 and 2, and will restart in tier 3 on Thursday, 3rd December.
    As we emerge from the second English national lockdown, some disruption is likely. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.

    Theory tests

    Theory testing is now taking place across England, Scotland and Wales.

    Practical tests

    Practical driving tests are currently taking place in:

                  • England (tiers 1 and 2)
                  • Scotland (local protection levels 0–3)
                  • Wales (nationwide)

                Driving tests will restart in areas in England under tier 3 restrictions on Thursday, 3rd December. In tier 3, the following rules apply:

                • Examiners will only be allowed to carry out 5 tests per day in tier 3, compared to 6 in tiers 1 and 2
                • If a candidate is exempt from wearing a face covering, then their test may be delayed if no examiners volunteer to conduct their test

                Due to a large backlog of candidates after two national lockdowns, combined with problems with the test booking system, candidates may experience delays. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.

                Driving lessons

                Driving lessons are now ongoing across England, Wales, and most of Scotland, with the exception of areas under level 4 restrictions. If you have already been assigned a PassMeFast instructor, they will contact you regarding your lessons in due course. We are aiming to allocate instructors to all remaining students as quickly as possible, and appreciate your patience as we work through this process.

                I have a booking with PassMeFast. Is it likely to continue as normal?

                Driving lessons have now resumed nationwide. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may therefore be some disruption to courses in the short term.
                Driving tests have now restarted across most of England, and will begin in tier 3 areas on Thursday, December 3rd. However, due to high demand and an existing backlog, test waiting times may be longer than usual. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.

                What is the current status of emergency tests for key workers?

                It is not possible to apply for an emergency test at this time.
                During the first national lockdown, it was possible for those working in critical sectors of the economy to apply for emergency tests. However, this system closed on August 14th, and, despite speculation, was not made available again during the second national lockdown.
                Should this option become available in the future, we will work to identify and contact all affected students as quickly as possible.

                I’m interested in learning to drive with PassMeFast. When could my course start?

                Given the backlog created by two national lockdowns, combined with high demand at present, our wait times may be longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

                Will the pandemic have an impact upon course times and test dates?

                As we adapt to all new regulations and handle a large backlog of tests which were unable to go ahead during the national lockdowns, we can expect extended course wait times for most customers. This is out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

                Will the new tier system in England affect lessons and tests?

                Driving lessons and theory tests are currently taking place across all three tiers in England. In tiers 1 and 2, driving tests have also restarted. In tier 3, driving tests will begin again on Thursday, December 3rd, with the following rules in place:

              • Examiners will only be allowed to carry out 5 tests per day in tier 3, compared to 6 in tiers 1 and 2
              • If a candidate is exempt from wearing a face covering, then their test may be delayed if no examiners volunteer to conduct their test

            Last updated: 30/11/2020

            Customers with ongoing bookings

            All driver and rider training and tests in England are suspended until Wednesday, 2nd December. Disruption is likely to many of our courses. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.
            The DVSA has not yet announced whether England’s new tier system will impact on the resumption of lessons and tests.

            Will the new tier system in England affect lessons and tests?

            On 26th November, the DVSA tweeted that “[more] information will be available in due course on what the new tier system in England means for testing and training”. We will update all students once we receive further details.


            Last updated: 10/11/2020

            Candidates must clean their car before the test, including tidying away any unnecessary items and wiping down the dashboard and car controls. During the test, at least one window on each side of the car must be open. The DVSA permits any combination of windows—e.g., one at the front and one at the back. It is therefore advisable to wear weather-appropriate clothing.

            Theory tests

            Theory testing is suspended in England until Wednesday, 2nd December. In Wales and Scotland, theory testing is still taking place.

            Practical tests

            Practical driving tests are suspended in England, and will restart on Wednesday, 2nd December. Practical tests are still taking place in Wales, and across most of Scotland, with the exception of areas under level 4 restrictions.

            Driving lessons

            Driving lessons are suspended in England. We will contact students individually to keep you updated regarding the potential impact to your course. We appreciate your patience and understanding at this time. Lessons are ongoing in Wales, and in most of Scotland, with the exception of areas under level 4 restrictions.


            Last updated: 05/11/2020

            Customers with ongoing bookings

            All driver and rider training and tests in England are suspended until Wednesday, 2nd December. Disruption is likely to many of our courses. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.

            Theory tests

            Theory testing is suspended in England and Wales. It will restart in England on Wednesday, 2nd December, and in Wales on Monday, 9th November. In Scotland, theory testing is still taking place.

            Practical tests

            Practical driving tests are suspended in England and Wales. They will restart in England on Wednesday, 2nd December, and in Wales on Monday, 9th November. In Scotland, practical tests are still taking place.

            Driving lessons

            Driving lessons are suspended in England and Wales. We will contact students individually to keep you updated regarding the potential impact to your course. We appreciate your patience and understanding at this time. In Scotland, driving lessons are ongoing, with the exception of areas under level 4 restrictions.

            Key workers

            It is not currently possible for those working in key sectors of the economy to apply for an emergency test.

            I’m interested in learning to drive with PassMeFast. When could my course start?

            Given the lockdown restrictions in force in England, combined with high demand at present, our wait times may be longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.


            Last updated: 03/11/2020

            Theory tests

            Theory testing is currently taking place in England and Scotland. Testing will be suspended from Thursday, 5th November, and will restart on Wednesday, 2nd December.
            Anyone attending a theory test must wear a face covering, such as a mask. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.


            Last updated: 02/11/2020

            Customers with ongoing bookings

            With a second national lockdown set to come into force, the DVSA has announced that all driver and rider training and tests will be suspended from Thursday, 5th November until Wednesday, 2nd December. Disruption is likely to many of our courses. We apologise unreservedly for the inconvenience this may cause, and will contact you personally to inform you of the potential impact to your booking.

            Practical tests

            Practical driving tests are currently taking place in England and Scotland. However, testing is set to be suspended in England during the upcoming national lockdown.
            It is still possible to book a driving test to take place after the lockdown ends, and the queue system has now been removed. All bookings are subject to candidates having a valid theory test pass certificate and the correct driving licence for their test of choice.

            Driving lessons

            Driving lessons are currently ongoing in England and Scotland. However, lessons are likely to be suspended during the upcoming national lockdown in England. We will contact students individually to keep you updated regarding the potential impact to your course. We appreciate your patience and understanding at this time.

            Key workers

            It is no longer possible for those working in key sectors of the economy to apply for an emergency test.
            For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff will be working from home during the second national lockdown. We apologise for any disruption to our normal service that this may cause.

            I have a booking with PassMeFast. Is it likely to continue as normal?

            Disruption to courses in England is highly likely, particularly for those students whose lessons or tests were due to take place during the period from 5th November to 2nd December. We are offering all of our students the option to put their course on hold until these restrictions are lifted.

            What is the current status of emergency tests for key workers?

            It has not yet been announced whether emergency tests will be made available for those working in critical sectors of the economy during the second national lockdown. Should this option become available, we will work to identify and contact all affected students as quickly as possible.

            I’m interested in learning to drive with PassMeFast. When could my course start?

            Given the lockdown restrictions coming into force in England, combined with high demand at present, our wait times may be longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

            Will the pandemic have an impact upon course times and test dates?

            With driver training and practical tests suspended in England during the second national lockdown, wait times will be longer for many customers. This is out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

            I live in an area that’s under Tier 2 or 3 measures. Can I still take my course?

            The DVSA has confirmed that learners in Tier 2 or 3 areas can continue to take lessons and tests. However, once England moves into a national lockdown on Thursday, 5th November, all lessons and tests will be suspended.


            Last updated: 29/10/2020

            Theory tests

            Theory testing has now resumed in England, Scotland and Wales. We are therefore able to book a new theory test for any customer who requires one. Please note that anyone attending a theory test must wear a face covering, such as a mask. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.


            Last updated: 23/10/2020
            Please note that theory testing is suspended in Wales between Saturday, 24th October and Monday, 4th November during the ‘firebreak’ lockdown.

            I live in an area that’s under Tier 2 or 3 measures. Can I still take my course?

            The DVSA has confirmed that learners in Tier 2 or 3 areas can continue to take lessons and tests at this time. We will update all affected candidates in the event of any changes.


            Last updated: 16/09/2020

            Practical tests

            Practical driving tests have now resumed in England, Scotland and Wales. It is now possible to book tests within the next eighteen weeks, and the queue system has now been removed. Additionally, due to stringent safety measures having been adopted, the number of tests taking place at a test centre in one day has been raised from 5 to 6. All bookings are subject to candidates having a valid theory test pass certificate and the correct driving licence for their test of choice.
            Due to problems with the reopening of the test booking system, combined with a large backlog, candidates may experience delays. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.

            There have been major problems with the DVSA test booking system recently. Can PassMeFast help me to book a test?

            Yes. When you book with us, we’ll do the hard work for you! You can either add a practical test onto any PassMeFast course, or book the test only. Please note that, if you choose to book a practical test only, we will not provide a car or instructor. You must arrange these services yourself.


            Last updated: 14/09/2020

            Practical tests

            Practical driving tests have now resumed in England, Scotland and Wales. It is now possible to book tests within the next eighteen weeks. Additionally, due to stringent safety measures having been adopted, the number of tests taking place at a test centre in one day has been raised from 5 to 6. All bookings are subject to candidates having a valid theory test pass certificate and the correct driving licence for their test of choice.
            The DVSA’s test booking system has suffered widely publicised problems, and is only open for limited periods each week. As a result, candidates may experience delays. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.


            7th Sep 20

            Last updated: 07/09/2020

            Practical tests

            Practical driving tests have now resumed in England and Wales. PassMeFast is in the process of booking tests for candidates, though candidates may experience delays due to the widely publicised problems with the DVSA’s booking system. We apologise for any inconvenience this may cause you, and would like to thank you for your patience. We will be in contact with students individually once we have secured you a suitable appointment.
            Please note that it is currently only possible to book tests within the next six weeks. This will be extended to eighteen weeks on Monday, 14th September.

            Key workers

            It is no longer possible for those working in key sectors of the economy to apply for an emergency test. However, if you have already submitted an application, and the DVSA deems you to be eligible, you will still be able to take your test. We will contact you when we have booked your test.
            For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Most members of staff have now returned to our office, though some are still working remotely. We apologise for any disruption to our normal service that this may cause.

            I have a booking with PassMeFast. Is it likely to continue as normal?

            Driving lessons have resumed for non-key workers. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may therefore be some disruption to courses in the short term.
            Driving tests have now restarted. However, due to high demand, an existing backlog, and serious disruption affecting the test booking system, test waiting times may be longer than usual. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.

            Will the pandemic have an impact upon course times and test dates?

            As we adapt to all new regulations, we can expect extended course wait times for most customers. We are looking to fast-track theory and practical tests wherever possible, but cannot rule out this process taking longer than usual. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

            There have been major problems with the DVSA test booking system recently. Can PassMeFast help me to book a test?

            Yes. When you book with us, we’ll do the hard work for you, meaning no waiting around in queues! You can either add a practical test onto any PassMeFast course, or book the test only.
            Please note that, if you choose to book a practical test only, we will not provide a car or instructor. You must arrange these services yourself.


            Last updated: 03/09/2020

            Theory tests

            Theory testing has now resumed in England, Scotland and Wales. We are therefore able to book a new theory test for any customer who requires one. Please note that anyone attending a theory test should wear a face mask, and that doing so is mandatory in Scotland. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.

            Practical tests

            Practical driving tests in England resumed on Wednesday, 22nd July. The DVSA took a phased approach to the reopening of tests, with the booking system reopening to all candidates on Friday, 21st August. We are currently in the process of booking tests for new candidates, and ask for your patience at this time. We apologise for any inconvenience you may experience, and will be in contact with students individually once we have secured you a suitable appointment. Please note that it is currently only possible to book tests within the next six weeks.

            Please note that car practical testing will remain suspended in Scotland until Monday, 14th September.

            Last updated: 24/08/2020

            Practical tests

            Practical driving tests in England resumed on Wednesday, 22nd July. The DVSA took a phased approach to the reopening of tests, with the booking system reopening to all candidates on Friday, 21st August. We are currently in the process of booking tests for new candidates, and ask for your patience at this time. We apologise for any inconvenience you may experience, and will be in contact with students individually once we have secured you a suitable appointment.

            Please note that car practical testing will remain suspended in Scotland until further notice.

            Driving tests have now restarted, and the test booking system is open. However, due to high demand and an existing backlog, test waiting times may be longer than usual. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. We will contact you personally when we have an appointment for you.
            Theory and practical tests may be affected by local lockdown rules. The DVSA will contact candidates in these areas to clarify the impact on testing.


            Last updated: 14/08/2020 13:00

            Theory tests

            Theory testing has now resumed in England, Scotland and Wales. We are therefore able to book a new theory test for any customer who requires one. Please note that anyone attending a theory test will be required to wear a face mask, and will otherwise be denied permission to sit the test. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.
            Please note that local lockdowns may result in the postponement or cancellation of some tests. We will contact you personally if this affects your booking.

            Practical tests

            Practical driving tests in England resumed on Wednesday, 22nd July. In order to effectively manage the challenges posed by the coronavirus pandemic, the DVSA has announced that they will be taking a phased approach, including the following steps:

            Key workers

            It is no longer possible for those working in key sectors of the economy to apply for an emergency test. However, if you have already submitted an application, and the DVSA deems you to be eligible, you will still be able to take your test. We will contact you when we have booked your test.
            For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that some members of staff are working remotely. We apologise for any disruption to our normal service that this may cause.

            Customers with ongoing bookings

            I have a booking with PassMeFast. Is it likely to continue as normal?

            Driving lessons have resumed for non-key workers. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may therefore be some disruption to courses in the short term.
            Driving tests are in the process of restarting for those who already had a test booking that was cancelled due to coronavirus. The DVSA is opening the test booking system to this group of candidates in stages. We will contact you when we are able to secure you a test.
            It is not possible to book new tests at this time. We will be able to do so once the DVSA reopens the test booking system to the general public. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible.

            What is the current status of emergency tests for key workers?

            Emergency tests are ongoing for those working in critical sectors of the economy. If you have an emergency test booking, this will go ahead as planned. However, it is no longer possible to apply for a new emergency test.
            When you receive an emergency test appointment, you must be willing to take it at short notice. Tests will take place at a location close to you, but you will not be able to choose the date or time.

            I’m interested in learning to drive with PassMeFast. When could my course start?

            PassMeFast is in the process of restarting its courses. However, given high demand at present, our wait times may be longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.


            Last updated: 06/07/2020

            Customers with ongoing bookings

            In line with government advice, PassMeFast began restarting driving courses from Saturday, 4th July. We will be contacting students individually to inform them when they will be able to start taking lessons with us.
            PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

            Theory tests

            Theory testing in England resumed on Saturday, 4th July, with the exception of any areas under a local lockdown. We are therefore able to book a new theory test for any customer who requires one. Please note that anyone attending a theory test will be required to wear a face mask, and will otherwise be denied permission to sit the test. Limited exceptions exist for those who may find the wearing of a mask difficult, such as those with respiratory conditions.

            I live in an area that’s under local lockdown. Can I still take my course?

            Theory and practical tests are suspended in any area under local lockdown. If this applies to your area, you won’t be able to take your course until these restrictions are lifted.

            Last updated: 29/06/2020

            Customers with ongoing bookings

            In line with government advice, PassMeFast is preparing to restart courses from Saturday, 4th July. We will be contacting students individually to inform them when they will be able to start taking lessons with us.
            PassMeFast will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic, and will not charge any fees if you cancel or change your test due to coronavirus.

            Theory tests

            Theory testing will resume from Saturday, 4th July, and we are able to book a new theory test for any customer who requires one. Please note that anyone attending a theory test will be required to wear a face mask, and will otherwise be denied permission to sit the test.

            Practical tests

            Practical driving tests in England are set to resume on Wednesday, 22nd July. In order to effectively manage the challenges posed by the coronavirus pandemic, the DVSA has announced that they will be taking a phased approach, including the following steps:

              • All driving test bookings have been placed ‘on hold’ by the DVSA. This is to ensure that all candidates can take their test at a convenient time and to keep the system as fair as possible.
              • Existing bookings will not go ahead as scheduled. New appointments will need to be booked for all tests. This includes any tests due to take place on or after 22nd July.
              • Candidates with existing bookings will be given priority for any available appointments before the DVSA’s test booking service opens to the wider public.

            We apologise for any inconvenience you may experience as a result of these changes. We will begin booking new tests as soon as possible, and will be in contact with students individually once we have secured you a suitable appointment.

            Driving lessons

            If you began taking lessons before lockdown restrictions came into force, your instructor will be in touch with you to discuss resuming your course. Please note that not all driving instructors will be returning to teaching immediately, and we expect some disruption to courses to continue as we adapt to the new environment. We appreciate your patience and understanding at this time.

            Outstanding balances

            We urge all customers with an outstanding course balance to pay this in full as soon as possible. Doing so will ensure that your course runs smoothly, including allocating you a suitable local instructor, booking any required tests, and allowing lessons to go ahead on schedule.

            Key workers

            Emergency testing will still go ahead for those working in key sectors of the economy, with appointments unaffected by the recent announcement from the DVSA. If you believe that you are eligible for an emergency test, and have not yet informed us of this, please contact your Booking Agent as soon as possible. Please note that the DVSA is prioritising emergency test applications from those working in the NHS and social care sectors.
            For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that most members of staff are currently working remotely. We apologise for any disruption to our normal service that this may cause.

            Potential customers

            PassMeFast is accepting new bookings. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
            Please note that, given the current circumstances, our wait times for courses and tests may be longer than usual. We apologise for any inconvenience this may cause, and would like to reassure you that we will be working hard to fast-track tests for all of our students.

            FAQs

            Customers with ongoing bookings

            I have a booking with PassMeFast. Is it likely to continue as normal?

            Driving lessons are able to go ahead for all customers from Saturday, 4th July. As we return to teaching students, PassMeFast is prioritising safe working practices and complying with all advice from the DVSA and UK Government. There may therefore be some disruption to courses in the short term.
            The DVSA has placed all practical test bookings on hold. As a result, if you already had a practical test booked, this appointment will no longer be valid, and will be rearranged. We apologise for any inconvenience this causes, and endeavour to secure suitable tests for all students as soon as possible. Please note that this does not include emergency tests for key workers.

            I am a key worker. Can I still take my test?

            Emergency tests are ongoing for those working in critical sectors of the economy. If you have an emergency test booking, this will go ahead as planned.
            If you have not yet applied for an emergency test, but believe you are eligible to do so, please get in contact with us. We may require additional information from you, which we will use to complete your emergency test application.

            I’m interested in learning to drive with PassMeFast. When could my course start?

            PassMeFast will begin operating lessons for the general public from Saturday, 4th July onwards. However, given high demand at present, our course wait times may be longer than usual. For details on when you could begin taking lessons in your area, please call us on 0333 123 4949.

            I’m interested in learning to drive, and believe I qualify for emergency tests. Can I book with PassMeFast?

            Yes. Ring in on 0333 123 4949 to discuss your options with a member of the team. Please note that we cannot guarantee specific dates for tests.

            Will the pandemic have an impact upon course times and test dates?

            As we adapt to all new regulations, we can expect extended course wait times for most customers. We are looking to fast-track theory and practical tests wherever possible, but cannot rule out this process taking longer than usual. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

            General

            What precautions are being taken to ensure that driving tests are safe?

            The DVSA have brought in protective measures to minimise the spread of the virus, and to protect both examiners and candidates. These include:

              • Ensuring that examiners wear clothing that fully covers their arms and legs
              • Requiring examiners to wash their hands before entering the public waiting area, wear gloves for the duration of the test, and avoid touching their face
              • Banning examiners from shaking the candidate’s hand
              • Preventing candidates from touching the examiner’s iPad, stylus, or any paperwork used
              • Checking the candidate’s signature and driving licence without the examiner physically handling it
              • Not allowing any accompanying driver or ADI to sit in on the test, or to listen to the debrief at the end
              • Stopping tests from going ahead if a candidate is unwell, or terminating the test partway through if the candidate becomes unwell during the drive
              • Keeping vehicles well ventilated, including by asking the candidate to open their window
              • Building in extra time for each test to ensure that examiners are able to carry out all the additional precautions
              • Putting in place specific measures for the disposal of any Personal Protective Equipment (PPE), such as gloves and wipes

            To minimise the amount of time spent in the car, tests will be curtailed in the event that a candidate fails the test partway through. The driving test itself will be carried out as normal, including general and independent driving sections, reversing manoeuvres, “show me, tell me” questions and an eyesight check.

            Last updated: 26/06/2020

            Customers with ongoing bookings

            At present, lessons and tests are suspended for most customers. However, on Thursday, 25th June, the DVSA announced that it was taking a ‘phased approach’ to the resumption of practical testing, with tests starting to take place again for the general public from Wednesday, 22nd July. Theory testing is set to restart from Saturday, 4th July.
            Students working in key sectors of the economy may be able to continue taking lessons and tests. We have asked to all of our students to complete this form to help us determine if you are a key worker. If we believe you are eligible, we will help you to apply for an emergency test. Note that, under government guidance, driving lessons can only go ahead if you have a valid emergency test booking.
            For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that most members of staff are currently working remotely. We apologise for any disruption to our normal service that this may cause.

            If you are not a key worker

              • Theory tests are currently postponed until at least Friday, 3rd July. It is still possible to book theory tests for future dates, but these may be cancelled if the DVSA extends its suspension period.
              • Practical tests are suspended until Wednesday, 22nd July, with a phased approach to the resumption of testing. The DVSA will inform you two weeks before your original test date if your appointment has been moved. Your new practical test will typically take place three months after your original date.

            Last updated: 08/06/2020

            I’m interested in learning to drive with PassMeFast. When could my course start?

            While the lockdown is in place, it will not be possible for most customers to begin lessons. However, we will prioritise your course to begin as soon as possible once the current restrictions end.
            If you are a key worker, you may be exempt from some of these rules. In such instances, you may qualify for emergency theory and practical tests, and may be able to start lessons with us even during the lockdown.

            If you are not a key worker

              • Theory tests are currently postponed until at least Friday, 3rd July. It is still possible to book theory tests for future dates, but these may be cancelled if the DVSA extends its suspension period.
              • Practical tests are suspended until further notice. The DVSA will inform you two weeks before your original test date if your appointment has been moved. Your new practical test will typically take place three months after your original date.

            Last updated: 01/06/2020

            On Monday, 23rd March, the UK Government announced a lockdown, which remains in force. During this period, PassMeFast is suspending lessons for most customers.

            If you are not a key worker

                    • Theory tests are currently postponed until further notice. It is still possible to book theory tests for future dates, but these may be cancelled if the DVSA extends its suspension period.

                  Will the pandemic have an impact upon course times and test dates?

                  Practical tests have been suspended until Saturday, 20th June at the latest, and theory tests are suspended until further notice. This is out of the control of PassMeFast, and will have a knock-on impact on most courses. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.


                  Last updated: 11/05/2020

                  Customers with ongoing bookings

                  On Monday, 23rd March, the UK Government announced a lockdown. This is currently in force, and is expected to last until at least Sunday, 31st May. During this period, PassMeFast is suspending lessons for most customers.

                  If you are not a key worker

                        • Theory tests for all other candidates due to take place on or before Sunday, 31st May are postponed, though the DVSA does not rule out closing test centres for a longer period.

                  Customers with ongoing bookings

                  My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

                  Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again.

                  I’m interested in learning to drive with PassMeFast. When could my course start?

                  While the lockdown is in place, it will not be possible for most customers to begin lessons. However, we will prioritise your course to begin as soon as possible once the current restrictions end. By pre-booking now, you can also take advantage of our May discounts and save on any of our courses.
                  If you are a key worker, you may be exempt from some of these rules. In such instances, you may qualify for emergency theory and practical tests, and may be able to start lessons with us even during the lockdown. We’re also offering all key workers a 10% double discount as a way of saying thanks for all of your hard work.

                  Will the pandemic have an impact upon course times and test dates?

                  All theory tests until at least Sunday, 31st May have been postponed, as have all practical tests until Saturday, 20th June at the latest. This is out of the control of PassMeFast, and will have a knock-on impact on most courses. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

                  What precautions are being taken to ensure that driving tests are safe?

                  The DVSA have brought in protective measures to minimise the spread of the virus, and to protect both examiners and candidates. This includes curtailing a test where the candidate fails partway through. Please read our guide to emergency tests for full details.


                  Last updated: 27/04/2020

                  On Monday, 23rd March, the UK Government announced a lockdown. This is currently in force, and is expected to last until at least Friday, 8th May. During this period, PassMeFast is suspending lessons for most customers.

                  I am a key worker. Can I still take my test?

                  Those working in critical sectors of the economy are eligible to apply for an emergency test. If you fall into any of these categories, please get in contact with us. We may require additional information from you, which we will use to complete your emergency test application.

                      • If you have not yet been contacted by us, but believe you qualify for emergency tests, please get in touch.
                      • Those working in the NHS and social care are being prioritised for emergency tests; those in other sectors will be offered appointments at a later date.

                  Please note that, at present, NHS and social care staff are being prioritised for test bookings. Tests will only be allocated to other key workers once NHS and social care staff have all been given appointments.
                  If you do apply for an emergency test, you must be willing to take it at short notice. Tests will take place at a location close to you, but you will not be able to choose the date or time.

                  I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

                  If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. Your emergency test will be cancelled if you have any symptoms.

                  I’m interested in learning to drive, and believe I qualify for emergency tests. Can I book with PassMeFast?

                  Yes. Certain key workers, such as NHS and social care staff, are eligible to continue learning during the lockdown. Ring in on 0333 123 4949 to discuss your options with a member of the team. Please note that we cannot guarantee specific dates for tests.

                  What precautions are being taken to ensure that driving tests are safe?

                  The DVSA have brought in protective measures to minimise the spread of the virus, and to protect both examiners and candidates. Please read our guide to emergency tests for full details.


                  Last updated: 20/04/2020

                  If you are not a key worker

                      • Theory tests for all other candidates due to take place on or before Wednesday, 22nd April are postponed, though the DVSA does not rule out closing test centres for a longer period.

                  Will the pandemic have an impact upon course times and test dates?

                  All theory tests until at least Wednesday, 22nd April have been postponed, as have all practical tests until Saturday, 20th June at the latest. This is out of the control of PassMeFast, and will have a knock-on impact on most courses. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.


                  Last updated: 14/04/2020

                  Customers with ongoing bookings

                  Following the latest government advice, PassMeFast is suspending lessons for most customers while the current lockdown is in force. This period has been ongoing since Monday, 23rd March, and is expected to last until at least Thursday, 7th May.
                  We are asking all of our students to complete this form. This will help us to determine which of our students work in key sectors of the economy, and who may be eligible to take emergency theory and practical tests, which are still taking place while the lockdown is in force. We are currently assessing all submissions as quickly as possible, and will be in contact with you once we have processed your form.
                  If you qualify for an emergency test, we will make provisions for your lessons to continue. We may require additional information from you to assess your eligibility, and will be in contact with you over the coming days and weeks. Please contact us if you think you may qualify for these tests.
                  The DVSA are suspending driving tests for all other candidates until Saturday, 20th June at the latest. If your test is cancelled, it will typically be rescheduled for around three months after the original date. You will not receive the rescheduling email straight away; this will arrive around 2 weeks before your original test date.
                  All theory test centres are currently closed, and all theory tests until Monday, 20th April have been postponed. It is still currently possible to book tests after this date, but the DVSA does not rule out closing test centres for a longer period.
                  We will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic. We will not charge any fees if you cancel or change your test due to coronavirus.
                  For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that all members of staff are currently working remotely. We apologise for any disruption to our normal service that this may cause.

                  Potential customers

                  PassMeFast is continuing to accept bookings. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
                  If you work in a key sector of the economy, we may be able to arrange driving lessons and emergency theory and practical tests for you over the coming weeks. Please contact us if you think you may qualify.
                  If you are not a key worker, we will make arrangements for you to start your lessons once the current lockdown has ended. We will also arrange for your test to take place as early as possible once theory and driving tests are running again.


                  FAQs

                  Customers with ongoing bookings

                  I have a booking with PassMeFast. Is it likely to continue as normal?

                  As driving tests have now been suspended, most students will experience delays to their driving courses. We are offering all of our students the option to put their course on hold until current restrictions are lifted. Lessons will only go ahead where we have identified that a student works in a key sector of the economy and is eligible for an emergency test.

                  I am a key worker. Can I still take my test?

                  Please get in contact with us if you work in any of the key sectors. We will then get in contact with the DVSA to check your eligibility, and to arrange your theory and practical tests. Please note that, even if you do qualify for an emergency test, your new appointment is likely to differ from the one you currently have booked.

                  I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

                  If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor. This applies even if you are a key worker.

                  My instructor has developed symptoms associated with COVID-19. What steps should I take?

                  If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

                  What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

                  There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible. Please note that all theory tests until Monday, 20th April have been postponed, and practical tests will be postponed for for a period ending Saturday, 20th June at the latest.

                  My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

                  Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again. This will apply even if you were due to take a practical test which was later cancelled as a result of COVID-19.

                  Potential customers

                  I’m interested in learning to drive with PassMeFast. When could my course start?

                  While the lockdown is in place, it will not be possible for most customers to begin lessons. Additionally, theory tests are postponed until after Monday, 20th April, and practical tests are suspended for a period ending Saturday, 20th June at the latest.
                  If you are a key worker, you may be exempt from some of these rules. In such instances, you may qualify for emergency theory and practical tests, which are continuing to take place. If you fall into this category, you may be able to start lessons with us even during the lockdown.

                  I’m interested in learning to drive, and believe I qualify for emergency tests. Can I book with PassMeFast?

                  Yes. If you work in a key sector for the economy, we can help you to get your licence. Ring in to discuss your options with a member of the team. Please note that we cannot guarantee specific dates for tests.

                  I’m interested in booking a course, but I do not work in a key sector. Can I still book?

                  Yes. We will make arrangements for your course to start once the current restrictions have been lifted. You will be able to start your course at any point in the future, with no time limit. Many of our students are opting for this approach, which gives you the opportunity to get ahead of the rush later in the year.

                  Will the pandemic have an impact upon course times and test dates?

                  All theory tests until Monday, 20th April have been postponed, as have all practical tests until Saturday, 20th June at the latest. This is out of the control of PassMeFast, and will have a knock-on impact on most courses. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

                  General

                  Should I call the DVSA if I have any questions about driving tests or test centres?

                  The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

                  Can I still contact the PassMeFast office team?

                  Yes. You can continue to contact us by phone at 0333 123 4949, by web chat from the PassMeFast homepage, or by emailing your Booking Agent if you already have a course.


                  Last updated: 26/03/2020

                  We are asking all of our students to complete this form. This will help us to determine which of our students work in key sectors of the economy, and who may be eligible to take emergency theory and practical tests, which are still taking place while the lockdown is in force. We are currently assessing all submissions as quickly as possible, and will be in contact with you once we have processed your form.


                  Last updated: 24/03/2020

                  I am a key worker. Can I still take my test?

                  Please get in contact with us if you work in any of the key sectors. We will then get in contact with the DVSA to check your eligibility, and to arrange your theory and practical tests. Please note that, even if you do qualify for an emergency test, your new appointment is likely to differ from the one you currently have booked.

                  I’m interested in booking a course, but I do not work in a key sector. Can I still book?

                  Yes. We will make arrangements for your course to start once the current restrictions have been lifted. You will be able to start your course at any point in the future, with no time limit. Many of our students are opting for this approach, which gives you the opportunity to get ahead of the rush later in the year.

                  I’m interested in learning to drive with PassMeFast. When could my course start?

                  While the lockdown is in place, it will not be possible for most customers to begin lessons. Additionally, theory tests are postponed until after Monday, 20th April, and practical tests are suspended for a period of up to three months, ending Saturday, 20th June at the latest.
                  If you are a key worker, you may be exempt from some of these rules. In such instances, you may qualify for emergency theory and practical tests, which are continuing to take place. If you fall into this category, you may be able to start lessons with us even during the lockdown.


                  Last updated: 20/03/2020 17:15

                  Customers with ongoing bookings

                  The DVSA are suspending all driving tests for a period of up to three months. If your test is cancelled, it will typically be rescheduled for around three months after the original date. You will not receive the rescheduling email straight away; this will arrive around 2 weeks before your original test date.
                  All theory test centres are currently closed, and all theory tests until Monday, 20th April have been postponed. It is still currently possible to book tests after this date, but the DVSA does not rule out closing test centres for a longer period.
                  Some customers who work in key sectors of the economy may be eligible to take emergency theory and practical tests. Please contact us if you think you may qualify for these tests.
                  Many of our instructors are continuing to teach lessons, but there is likely to be widespread disruption to many courses. We cannot guarantee that lessons will go ahead in cases where an ADI self-isolates or practises social distancing.
                  We will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic. We will not charge any fees if you cancel or change your test due to coronavirus.
                  For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that all members of staff are currently working remotely. We apologise for any disruption to our normal service that this may cause.

                  Potential customers

                  PassMeFast is continuing to accept bookings as normal. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
                  Please note that, as all driving tests are currently suspended, we will not be offering courses at an intensive pace. However, it is possible to take lessons on a weekly basis, or to book your course now and start lessons once restrictions have been relaxed. Simply let a member of the team know over the phone, and we’ll arrange your booking as you choose.
                  If you work in a key sector of the economy, we may be able to arrange driving lessons and emergency theory and practical tests for you. Please contact us if you think you may qualify for these tests.


                  FAQs

                  Customers with ongoing bookings

                  I have a booking with PassMeFast. Is it likely to continue as normal?

                  As driving tests have now been suspended, it is likely that most students will experience delays to their driving courses. However, many of our instructors are continuing to teach lessons, meaning you may be able to continue learning at a slower pace. You also have the option to put your course on hold until current restrictions are lifted. We will get in contact with you in the coming days to ask for your preferences. Please note that, in instances where an instructor has decided not to teach, your course will need to be placed on hold.

                  I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

                  If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor.

                  My instructor has developed symptoms associated with COVID-19. What steps should I take?

                  If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

                  My instructor has stopped teaching lessons at the moment as a result of the pandemic. What will happen to my course?

                  In such cases, we will typically put your course on hold. Unfortunately, due to the uncertain situation at the moment, it is very unlikely that we will be able to assign a different instructor to take your lessons.

                  I have a course booked, but I’m concerned about COVID-19. Can I put my lessons on hold?

                  Yes. PassMeFast will be as flexible as possible regarding lessons for the duration of the pandemic.

                  What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

                  There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible. Please note that all theory tests until Monday, 20th April have been postponed, and practical tests will be postponed for up to three months.

                  My theory test is due to expire soon. Will the DVSA extend the expiry period in light of the pandemic?

                  Unfortunately, the DVSA have announced that they will not extend expiry dates. If your theory test expires, you will need to take it again. This will apply even if you were due to take a practical test which was later cancelled as a result of COVID-19.

                  I am a key worker. Can I still take my test?

                  Please get in contact with us if you work in any of the key sectors. We will then get in contact with the DVSA to check your eligibility, and to arrange your theory and practical tests. Please note that, even if you do qualify for an emergency test, your new appointment is likely to differ from the one you currently have booked.

                  Potential customers

                  I’m interested in learning to drive, and believe I qualify for emergency tests. Can I book with PassMeFast?

                  Yes. If you work in a key sector for the economy, we can help you to get your licence. Ring in to discuss your options with a member of the team. Please note that we cannot guarantee specific dates for tests.

                  I’m interested in booking a course, but wish to start my lessons in a few months rather than straight away. Is this possible?

                  Yes. Simply let us know that you’d like to start your course at a later date, and we’ll make all the necessary arrangements for you. You will be able to start your course at any point in the future, with no time limit. Many of our students are opting for this approach, which gives you the opportunity to get ahead of the rush later in the year.

                  Will the pandemic have an impact upon course times and test dates?

                  All theory tests until Monday, 20th April have been postponed, as have all practical tests for up to three months. This is out of the control of PassMeFast, and will have a knock-on impact on most courses. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

                  General

                  Should I call the DVSA if I have any questions about driving tests or test centres?

                  The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

                  Can I still contact the PassMeFast office team?

                  Yes. You can continue to contact us by phone at 0333 123 4949, by web chat from the PassMeFast homepage, or by emailing your Booking Agent if you already have a course.


                  Last updated: 23/03/2020

                  As the coronavirus pandemic continues to spread, PassMeFast is keeping a close eye on the latest developments. This includes adapting to any new advice provided by the government. In this post, we will outline PassMeFast’s response to the coronavirus, and answer some common questions you may have regarding the impact on our services.


                  Last updated: 19/03/2020

                  Customers with ongoing bookings

                  The DVSA have cancelled all driving tests due to take place on Thursday, 19th March and Friday, 20th March. It has not yet been announced whether any future tests will be cancelled. We will monitor this situation closely and provide further updates in the coming days and weeks.
                  All theory test centres are currently closed, and all theory tests until Sunday, 29th March have been cancelled. It is still currently possible to book tests after this date, but the DVSA does not rule out closing test centres for a longer period.


                  Past Updates & Revisions

                  Last updated: 17/03/2020 18:00

                  Customers with ongoing bookings

                  At present, PassMeFast is continuing to run courses wherever possible. However, we cannot guarantee that lessons will go ahead in cases where an ADI self-isolates or practises social distancing.
                  We will be adopting a more flexible approach to rescheduling courses for the duration of the pandemic. We will not charge any fees if you cancel or change your test due to coronavirus.
                  If your course is unable to continue as planned, we will get in touch with you as soon as possible. For urgent queries, please contact your Booking Agent via email, or by calling 0333 123 4949. Please note that all members of staff are currently working remotely. We apologise for any disruption to our normal service that this may cause.

                  Potential customers

                  PassMeFast is continuing to accept bookings as normal. If you are interested in any of our driving courses, please call us on 0333 123 4949, where a member of our team will be happy to help.
                  It’s also possible to book your course now and start lessons at a later date. Simply let a member of the team know over the phone, and we’ll put your booking on hold until a time of your choice.


                  FAQs

                  Customers with ongoing bookings

                  I have a booking with PassMeFast. Is it likely to continue as normal?

                  At the moment, the vast majority of our instructors are continuing to teach lessons. As such, our courses are currently scheduled to proceed as normal. We will inform any students straightaway in the event that their course cannot go ahead as planned.

                  I am currently taking a PassMeFast course, but have developed symptoms associated with COVID-19. What should I do?

                  If you have coronavirus symptoms, you must stay at home for a minimum of 7 days. Do not attend any lessons. Please inform PassMeFast as soon as possible, and we will inform your instructor.

                  My instructor has developed symptoms associated with COVID-19. What steps should I take?

                  If you think you have been exposed to COVID-19, you should self-isolate. Please inform PassMeFast as soon as possible, and we will put your course on hold.

                  My instructor has stopped teaching lessons at the moment as a result of the pandemic. What will happen to my course?

                  In such cases, we will typically put your course on hold. Unfortunately, due to the uncertain situation at the moment, it is very unlikely that we will be able to assign a different instructor to take your lessons.

                  I have a course booked, but I’m concerned about COVID-19. Can I put my lessons on hold?

                  Yes. PassMeFast will be as flexible as possible regarding lessons for the duration of the pandemic.

                  What happens if I need to reschedule or cancel my driving test as a result of COVID-19?

                  There are currently no fees to reschedule or cancel your driving test, even at short notice, due to coronavirus. If you need to do so, please contact us as soon as possible.

                  Potential customers

                  I’m interested in booking a course, but wish to start my lessons in a few months rather than straightaway. Is this possible?

                  Yes. Simply let us know that you’d like to start your course at a later date, and we’ll make all the necessary arrangements for you. You will be able to start your course at any point in the future, with no time limit. Many of our students are opting for this approach, which gives you the opportunity to get ahead of the rush later in the year.

                  Will the pandemic have an impact upon course times and test dates?

                  It is highly likely that some students will see lessons and tests postponed as a result of COVID-19. Such situations are, unfortunately, out of the control of PassMeFast. We apologise for any inconvenience this may cause, and endeavour to help you pass as quickly as possible.

                  General

                  Should I call the DVSA if I have any questions about driving tests or test centres?

                  The DVSA is likely to be experiencing a very high number of calls. Avoid calling them where possible. If you need to get in touch, contact them via Twitter.

                  Can I still contact the PassMeFast office team?

                  Yes. You can continue to contact us by phone at 0333 123 4949, by web chat from the PassMeFast homepage, or by emailing your Booking Agent if you already have a course.


By Andy Boardman

Andy has been part of the PassMeFast Blog team from the very beginning. He'll provide you with plenty of useful motoring advice, helping you to get the most out of every trip. When he's not writing here, you're most likely to find Andy on the way to his next destination.

54 Comments

  1. Reply

    Elaine frawley

    Hello
    Could you ring me back to discuss an intensive driving course. I understand tests are postponed but i would like to start lessons. Thank you

    1. Reply

      Isobel Robb

      Hi Elaine,

      Thanks for showing an interest in our driving courses.

      I’ve passed your information on to our Sales Team, so someone should be in touch with you shortly.

      Kind regards,

      Isobel

  2. Reply

    Jane

    Hi there, am a student social worker, hoping to start employment in sep but on condition that I can drive. Any chance I can start to learn so when the test centres are open I can book my driving test then?

    1. Reply

      Andy Boardman

      Hi Jane,

      At the moment, we’re only offering lessons to key workers. However, if you book in now, we can prioritise your course to take place as soon as possible once the current restrictions end. This means you should be able to pass well ahead of September. If you’d like to learn more, you can take a look at our list of courses and prices to see which would suit you best.

      Hope this helps.

      Andy

  3. Reply

    Georgina

    Hi,
    I would like to take an intense driving course I am currently a critical role worker and would like to pass by June. Please email

    1. Reply

      Andy Boardman

      Hi Georgina,

      I’ve passed your details onto our sales team and they’ll be in touch in due course. Thanks for your interest in PassMeFast!

      Andy

  4. Reply

    Georgia

    Hi I’m a carer and would like to book lessons asap please for my job

    1. Reply

      Andy Boardman

      Hi Georgia,

      Thanks for your interest in PassMeFast. I’ve passed your details onto our sales team, who’ll be in touch shortly. All the best for your driving future!

      Andy

  5. Reply

    Jonathan Ord

    Hello,
    I am hoping to be passed before University starts in September so I plan on taking my test by the end of August at the latest. If I booked with you can you guarantee me the lessons and a test before then and if I book but do not get a test in the allotted timeframe how do i claim a refund?
    Thanks

    1. Reply

      Andy Boardman

      Hi Jonathan,

      As I’m sure you can appreciate, we aren’t able to guarantee exact course dates at present, as it’s still uncertain when driving tests will restart. We are, however, working to prioritise customers who pre-book with us, and will begin the process of fast-tracking your test as soon as the DVSA booking systems is reopen. If you’d like to chat to a member of our team to discuss this in further detail, please call 0333 123 4949.

      Andy

  6. Reply

    Tim Fenby

    Hi
    I am interested in booking my son onto an intensive driving course.
    Please can you contact me to discuss the options.

    Best regards,
    Tim

    1. Reply

      Andy Boardman

      Hi Tim,

      Our team will be in contact with you shortly regarding your son’s course. Wishing him all the best with his driving!

      Andy

  7. Reply

    isabelle smith

    hello,

    Are student nurses classed a key workers?

    Thank you

    1. Reply

      Andy Boardman

      Hi Isabelle,

      Student nurses are classed as key workers if they’re on placement.

      Hope this helps,

      Andy

  8. Reply

    Joseph

    I would like to undertake an intensive driving course, can you provide me with available dates and prices?

    1. Reply

      Andy Boardman

      Hi Joseph,

      I’ve passed your details onto our sales team, who’ll be in touch with you soon. All the best with your driving journey!

      Andy

  9. Reply

    Yolande

    Andy Hi,
    I am a professional worker and need to obtain from the DVLA an assessment of ability to drive. Do you have a Driving Instructor who is able to test me and hopefully advice me of any improvements that are preferable. I look forward to hearing from you?

    1. Reply

      Andy Boardman

      Hi Yolande,

      PassMeFast doesn’t offer driving assessments at this time. You would need to go to an organisation such as RoSPA or IAM RoadSmart to book an assessment.

      Hope this helps!

      Andy

  10. Reply

    Richard Turner

    My daughter has had 2 Driving test exams cancelled due to Covid-19, and has been promised she will get priority for booking a new date once it is possible. problem is she hasn’t been in a car since March and will need some refresher courses again to get up to speed. Driving test has been paid for she’s currently at home and could do a 10 hour refresher course or similiar be it more or less hours…. would you be able to help us?

    1. Reply

      Andy Boardman

      Hi Richard,

      Thanks for your interest in our courses! A member of our sales team will be in touch shortly to discuss the best option for your daughter and to get her booked in.

      All the best,

      Andy

  11. Reply

    Jen Robinson

    Hi can you email me please regarding courses 15 hours to 25 thanks Jen think I’ve made contact before

    1. Reply

      Andy Boardman

      Hi Jen,

      Thanks for your interest in PassMeFast! I’ve passed your details onto our sales team, who’ll be in contact with you soon. Best of luck with your driving!

      Andy

  12. Reply

    Paula Wright

    Hi, Andy, I’m a keyworker with the NHS, I was almost test ready at lockdown. Moving house in July need to be driving for my job. Can you help .
    Thanks

    1. Reply

      Andy Boardman

      Hi Paula,

      Our team should certainly be able to help you apply for an emergency test and get on the road! I’ve passed your details onto our sales team, who’ll get in contact soon to discuss your course in further detail. Best of luck with your driving!

      Andy

  13. Reply

    Rachel Newell

    Hi , I need to pass my test asap I am a key worker I have had a couple test before but failed due to nerves. I did my last test 4 years ago and would need a theory as well .please could you give me some information and the best course for me ..

    1. Reply

      Andy Boardman

      Hi Rachel,

      We should certainly be able to help you get on the road! I’ve passed your details onto our sales team, who’ll be in contact with you shortly. Best of luck with your driving!

      Andy

  14. Reply

    lee

    hello my son needs an intensive course during half term dates 24 oct -1 Nov 2020 with a test, he has already got his theory. we are based in Eastbourne.

    1. Reply

      Bethany Hall

      Hi Lee,

      I’ve passed your details on to the PassMeFast team and they should be in touch shortly to discuss your options.

      Bethany

  15. Reply

    Cheryl

    Hi i am looking to book in for an intensive course, i am a key worker and i am wondering if you will be cobtjnuing lessons for us ? Cheryl

    1. Reply

      Andy Boardman

      Hi Cheryl,

      At present, the DVSA has not announced any plans to allow key workers to continue taking lessons during the lockdown period. However, we can certainly help you to get on the road when lockdown ends. If you’d like to chat about booking one of our courses, give our team a ring on 0333 123 4949.

      Hope this helps!

      Andy

  16. Reply

    Siddharth

    Hi Andy,

    I am a Keyworker, working in the NHS, and need to clear the Theory and Practical examinations ASAP. The usual booking portal is giving me the earliest theory examination in last week of December and subsequently it would be ages before I get a practical examination slot. Is there any provision for expediting the process, once the lockdown ends?

    Thanks!

    1. Reply

      Andy Boardman

      Hi Siddharth,

      At PassMeFast, we always work to get our customers early theory and practical test dates. If you’d like to chat to our team about your requirements, then just call us on 0333 123 4949.

      Hope this helps,

      Andy

  17. Reply

    Munirudeen

    Hi,
    I am new to UK Bolton.I would like to get my driving licence. Please guide me .I don’t know the procedure.
    Thanks

    1. Reply

      Andy Boardman

      Hi Munirudeen,

      If you’re looking to get your licence, you’ve come to the right place! We have a range of different driving courses available to help you get on the road. If you’d like to find out more, visit our prices page, or call us on 0333 123 4949.

      Andy

  18. Reply

    Andreea

    Hi, my fiance is supposed to have his theory test at the beginning of January, is still going on as we are in tier 3 now ? Thanks

    1. Reply

      Andy Boardman

      Hi Andreea,

      Theory tests are still continuing in tier 3, so your fiancé should still be able to take his test. Please note that any further changes to the restrictions may impact on this.

      Hope this helps

      Andy

  19. Reply

    Lincoln Thompson Taitt

    Hi I wanted to know when are crash courses starting up again as I want to book a session.

    1. Reply

      Andy Boardman

      Hi Lincoln,

      We’d love to help you to get your licence! The best way to find out our current start times is to call us on 0333 123 4949 and chat to the team.

      Andy

  20. Reply

    Ashley Heard

    Hi i paid a deposit on 25th april and still yet to hear anything back… can someone contact me please

    1. Reply

      Sam Plant

      Hi Ashley.

      Thanks for bringing this to our attention. I’ve sent you an email with the next steps of your course — please let me know if you still haven’t received it!

      Cheers,

      Sam

  21. Reply

    Anamika Rai

    Hello, I am a key worker in NHS and I really need to have my licence as soon as possible. Are you prioritising any key workers so that I can rely on you for my practical test. I would like to book a 15 hours course with you if yo can assure me to have my driving licence as earliest as possible.

    Thank you.

    1. Reply

      Sam Plant

      Hi Anamika,

      Unfortunately the DVSA are no longer prioritising key worker tests, so it isn’t possible for us to do so either. Sorry about that.

      With that said, we’re still probably be the fastest way of getting your licence. Most DVSA test centres are fully booked until the end of the year, but our average course is completed within 3–5 months.

      If you give the team a call on 0333 123 4949 they’ll talk you through your options!

      Thanks,

      Sam

  22. Reply

    David

    Afternoon, hope you are all keeping well.
    I sent an enquiry form & left a number of messages on the 0333 … number about 4 weeks ago regarding an intensive course before starting university in September but I have had no response yet.
    How can I find out about course availability in my area?
    Regards
    Dave

    1. Reply

      Sam Plant

      Hi David,

      Sorry to hear you haven’t had a response to your enquiries!

      I’ll send you an email now and we can arrange a time for the sales team to talk you through you options.

      Thanks,

      Sam

  23. Reply

    Christine Haggarty

    I was wondering whe is the earliest that I can start an intense driving course, probably the 35 hour one.

    1. Reply

      Sam Plant

      Hi Christine,

      Our wait times are currently extended due to the covid backlog, so we’d look at getting you in for a test around 4–5 months after booking. Your lessons would probably start a couple of weeks before the test, depending on your availability/preferred lesson structure.

      You can find more information on our website. Or, if you’d prefer, you can have a chat with our team on 0333 123 4949.

      Thanks!

      Sam

  24. Reply

    Sean

    Hello Team,
    I am a key worker and need to drive for my job. I am quite anxious about the test as I have failed it once. How long is the wait time and can I get a call from the sales team?

    1. Reply

      Sam Plant

      Hi Sean,

      No problem, we can help get you on the roads ASAP!

      Unfortunately, the DVSA aren’t providing key worker tests any more, but we can still beat the standard DVSA waiting times. Most test centres are booked for around 6-7 months, and our average wait time is 3—4 months (depending on course length and demand in local area).

      I can see you’ve entered your contact details into our website in the last few days, so I’ll ask the sales team to give you a call ASAP.

      Thanks,

      Sam

  25. Reply

    Cheryl Peers

    Hi can someone Contact me to undertake an I tensive course. I am a nurse and need to be able to drive to keep my current job

    1. Reply

      Sam Plant

      Hi Cheryl,

      We can certainly help out! Can you give us a call on 0333 123 4949 so we can discuss your timescales and availability, please?

      Our team will run you through how everything works and get you booked in for ASAP.

      If you’d prefer, you can chat to us on Facebook.

      Looking forward to helping you get your licence!

      Sam

  26. Reply

    Michael Brady

    Hi

    I am looking to book this type of intensive course fro my son but I am concerned about lengthy delays due to the pandemic. What is your refund policy if Covid results in long delays?

    Thanks

    Michael

    1. Reply

      Sam Plant

      Hi Michael,

      Please give us a call on 0333 123 4949 and we’ll talk you through our refund policy and wait times.

      You can also find our full terms of service here.

      Thanks,

      Sam

  27. Reply

    georgina Keatley

    Hi
    I’ve been let down by another driving company after 6 months of waiting they secured a test and then could not provide an instructor.
    My sons theory test is due to run out next year – are you able to help?

    George

    1. Reply

      Sam Plant

      Hi George,

      If your sons theory doesn’t run out in very early 2020, we should be able to get him out for a driving course and practical test!

      You can find our wait times over at passmefast.co.uk. If you have any questions, give us a call on 0333 123 4949 and we’ll be able to get everything sorted for you.

      Thanks!

      Sam

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