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14th January 2021

Meet a CX Adviser: Jack K

Welcome back to PassMeFast’s Meet a CX Adviser series! New around here? Let us explain. In these posts, we interview a different member of our Customer Experience team each month. These are the staff members in charge of sorting out all the admin for our customers’ bookings, helping to ensure that things go smoothly at every step. With an ever-growing team, it was inevitable that we’d eventually stumble on two colleagues with the same name. Today, we’re saying hi to our...

23rd December 2020

My Learner Driver Experience: Jack

It’s time for another instalment of My Learner Driver Experience, the series that gives you a personal insight into exactly how members of the PassMeFast team earned their driving licences. This month it’s the turn of CX Adviser, Jack. He’s been a part of the team since summer 2019 and has since then guided hundreds of learners to driving test success. Interestingly, he did most of this work while yet to pass the test himself. All that changed this month,...

21st December 2020

Meet an Instructor: Louise

Greetings, PassMeFast readers! We’re back once more with another instalment in our Meet an ADI series! If you’re new here, this series aims to shine a spotlight on PassMeFast’s hardworking driving instructors, giving you a chance to get to know them better. In previous months, we’ve had a look at instructors from Greater Manchester, Yorkshire and Merseyside. This month, we’re heading over to Staffordshire to meet local ADI Louise! Louise joined our fleet in 2019 and has had over 13...

16th December 2020

Meet a CX Adviser: Jason

Want to get to know the PassMeFast team a little better? It’s time to Meet a CX Adviser! In this series, we interview and introduce the staff members who keep the good ship PassMeFast afloat. This time, we’re interviewing Jason, who’s been part of the team since the summer of 2020. Let’s meet him! About Jason Age: 32 Do you have a driving licence? Yes! At what age did you pass your test? 22. How many times did it take you to pass?...

29th November 2020

Meet a CX Adviser: Joe

Welcome to another entry in our Meet a CX Adviser series! If you’re new here, let us take a quick moment to explain what these are all about. Here at PassMeFast, our CX Advisers are the team that look after our students’ courses from start to finish. In these articles, we get a chance to get to know them better. Today, we’re saying hello to Joe! Arguably the office’s most ardent City fan, Joe started with us in September 2019. In that time, he’s...

5th November 2020

My Learner Driver Experience: Andy

Greetings PassMeFast readers! We’re back with our next instalment in our My Learner Driver Experience series—an interview series that delves into the first-hand driving experience of our very own staff members, allowing learners to dispel some of the mystery surrounding the journey to earning a licence! This week, we’ve got something extra special for you: a newly qualified driver who took their test during the pandemic! ADI Recruiter Andy has worked for PassMeFast since March 2020 and just recently went from...

26th October 2020

How Our Driving Instructors Are Coping With The Coronavirus Pandemic

To say that 2020 has turned out to be an unforgettable year would be an understatement. The pandemic has brought about a giant upheaval to our daily lives. From socialising to working, everything has changed. Though there’s no way of knowing when things will be “back to normal”, it’s at least reassuring to know that everyone seems to be in the same boat at the moment—as we’ve already shown with our spotlight on how PassMeFast staff have been handling the...

15th October 2020

How Our Team Are Coping With The Coronavirus Pandemic

No one is going to forget the year 2020 in a hurry. The coronavirus pandemic has turned everyday life completely upside-down and it’s unclear if things will ever return to what we once thought of as ‘normal’. It’s not all doom and gloom, though. If there’s one ray of light breaking through the dark cloud that is COVID-19, it’s that we really are all in this together! Now is the time to appreciate how much we have in common and...

5th October 2020

My Learner Driver Experience: Jordan

Welcome to PassMeFast’s brand new series, My Learner Driver Experience! Every month, we interview a member of the PassMeFast team about their journey to earning a licence. After all, we can give you all of the driving tips and tricks we know (and we will!), but sometimes, you just want to hear advice straight from the horse’s mouth. We figured we have an office full of such horses (AKA, qualified drivers) so let’s tap into this useful source of first-hand...

21st July 2020

Meet an Instructor: Tony

Greetings, PassMeFast readers! It’s that time of the month again where we give you an exclusive look at our very own ADIs. Yep, that’s right. We’re back with our latest monthly instalment in the Meet an ADI series. In previous months, we’ve learned about PassMeFast instructors from Greater London, West Yorkshire and Greater Manchester. Today, we’re heading over to Lancashire to meet local ADI Tony. Tony joined the PassMeFast fleet in 2018 and has had over 4 years of teaching experience...